### Refund Policy for Digital India Learning
At **Digital India Learning**, we strive to provide the best learning experience and customer satisfaction. However, if you are not completely satisfied with your purchase, we offer a transparent refund policy to ensure you are treated fairly. Please read this Refund Policy carefully before making any purchase on our platform.
### 1. Eligibility for Refund You may be eligible for a refund under the following conditions:----
**Course Not Accessed**: If you have enrolled in a course but have not accessed any course material, you are eligible for a full refund within 7 days of purchase.
**Incomplete Course Access**: If you have accessed less than 25% of the course content, you may be eligible for a partial refund. This request must be made within 7 days of purchase.
**Technical Issues**: If you experience technical problems that prevent you from accessing the course or platform, and we are unable to resolve the issue, you are eligible for a refund within 7 days of purchase.
### 2. Non-Eligibility for Refund You are **not eligible** for a refund under the following circumstances:
- If more than 25% of the course content has been accessed.
- If the refund request is made after 7 days from the date of purchase.
- If the course has been completed, or if you have received a certification for the course.
- If the refund request is based on dissatisfaction with the content after significant course access.
#### b. **Processing Time**
Refund requests will be reviewed within 5-7 business days. If your request meets the eligibility criteria,we will process the refund to the original payment method within 14 business days.### 4. Refund for Promotional Offers
Refunds for purchases made during promotions, discounts, or special offers will be calculated based on the discounted price paid, not the full course price.The same refund conditions as stated above will apply.
### 5. Changes to Refund Policy
We reserve the right to modify or update this Refund Policy at any time. Any changes will be posted on this page, and your continued use of our services will constitute acceptance of the revised policy.### 6. Contact Us
If you have any questions or concerns about our Refund Policy, please contact us at:
**Digital India Learning**
Email:
Phone:
Address:
--- By purchasing any course or service from **Digital India Learning**, you agree to this Refund Policy.